Email Help Desk
Stuck on something at home? Email us your questions and receive clear, step-by-step guidance within 24 hours.
Support Options
Multiple Ways to Get Help
From your first consultation to ongoing practice at home, we provide support that matches your learning style and schedule.
- 01
Pre-Course Consultation
Meet with our team to discuss your goals, current skill level, and any concerns. We'll recommend the right courses and help you feel prepared for your first session.
- 02
In-Class Assistance
Our patient instructors provide individual attention during every session. Ask questions, request demonstrations, and get help with specific challenges as they arise.
- 03
Between-Session Support
Email us with questions that come up while practising at home. We respond within 24 hours with clear, helpful guidance to keep you progressing.
- 04
Ongoing Community
Join our graduate community for monthly coffee mornings, refresher sessions, and peer support. Many friendships and learning partnerships begin here.
Support Services
Comprehensive Learning Support
We understand that everyone learns differently and at their own pace. Our support services are designed to help you succeed.
Peer Learning Groups
Connect with other learners through our monthly coffee mornings and informal practice sessions. Learn from shared experiences.
Device Setup Assistance
Need help setting up a new device or app? We offer one-to-one sessions to get your technology working the way you want it.